Terms & Conditions

1. Platform Overview

GivingPros is a marketing and referral platform that connects homeowners with qualified local service professionals. A portion of each completed job helps fund community give-backs to the homeowner's chosen nonprofit, school, or organization. GivingPros acts strictly as a marketing intermediary — we do not employ Pros, direct the manner of service delivery, or guarantee any volume of leads.

2. Partner Eligibility

• Maintain all required state and local licenses, permits, and certifications for your trade.
• Carry general liability insurance and workers' compensation coverage where required by law.
• Provide accurate business information including a valid Tax ID / EIN.
• Have no patterns of unresolved consumer complaints, litigation, or professional misconduct.
• Maintain a minimum customer satisfaction standard as determined by GivingPros review processes.
• Honor advertised pricing and not engage in bait-and-switch or deceptive sales practices.
• Complete a brief intake interview with the GivingPros team prior to activation.

3. Marketing Fee & Payment Terms

Marketing Fee Agreement

By joining the platform, you agree to pay GivingPros the marketing fee(s) displayed in your Pro dashboard and agreed upon at signup for each verified, completed job sourced through GivingPros. This is a marketing fee for the qualified lead and platform services provided — not a membership fee, subscription, or retainer. Fees are invoiced only after you complete the job and the customer provides proof of payment (paid invoice or receipt).

Payment Process

• GivingPros delivers a qualified lead to you with the customer's name, contact info, address, and service details.
• You price the job, complete the work, and invoice the customer directly — just as you would any other job.
• Once the customer pays you and submits their paid invoice to GivingPros for verification, we invoice you for the agreed marketing fee.
• Payment is due within the timeframe specified on the invoice (typically 15–30 days).
• You may set a minimum job value threshold in your Pro profile — jobs below that threshold will not trigger a marketing fee.

4. No Tax Write-Off for Pros

The marketing fee you pay to GivingPros is not a charitable contribution or tax-deductible give-back. GivingPros makes the sponsorship contribution directly to the organization on the homeowner's behalf. You are paying a business marketing expense for lead generation and platform services — not making a give-back yourself. Consult your tax professional regarding how to classify this as a marketing expense for your business.

5. Give-Back & Sponsorship Structure

The give-back sponsorship is handled entirely by GivingPros. You do not manage, track, or send any sponsorship contributions yourself. A portion of your marketing fee is allocated by GivingPros toward the community organization the homeowner selected. Your only obligation is payment of your agreed marketing fee per verified, completed job.

6. Lead & Referral Terms

• Leads provided by GivingPros are for your exclusive use and may not be resold or shared with another service provider.
• You agree not to circumvent the platform by soliciting or accepting payment directly from GivingPros-referred homeowners outside of the platform's verification mechanism.
• GivingPros does not guarantee any minimum number of leads, jobs, or revenue.
• You are under no obligation to accept any lead — you may decline any job that does not fit your scope or schedule.

7. Conduct & Quality Standards

• Respond to service requests in a timely manner.
• Complete jobs to the standard communicated to the homeowner at the time of estimate.
• Treat homeowners with respect and transparency throughout the service process.
• Do not engage in discriminatory, harassing, or fraudulent conduct of any kind.
• Honor the scope and pricing agreed upon — no bait-and-switch tactics.

8. Review & Removal

GivingPros reserves the right to suspend or remove any Pro from the network at any time for violations of this Agreement, sustained low customer satisfaction, unresolved complaints, or any conduct deemed contrary to the platform's values. We may also conduct periodic re-vetting of active partners.

9. Independent Contractor Status

Nothing in this Agreement creates an employment, agency, partnership, or joint venture relationship between GivingPros and the Pro. You are an independent contractor solely responsible for your own business operations, taxes, insurance, workers' compensation, and compliance obligations. GivingPros does not supervise, direct, or control your work.

10. Intellectual Property & Branding

Active partners may display the GivingPros partner badge on their website or marketing materials in accordance with our branding guidelines. Use of the GivingPros name, logo, or trademark beyond this is prohibited without prior written consent.

11. Limitation of Liability

GivingPros is not liable for disputes between Pros and homeowners, outcomes of services rendered, or any indirect, incidental, or consequential damages arising from participation in the platform. Your total aggregate liability to GivingPros shall not exceed the total marketing fees paid or payable in the twelve months preceding the claim.

12. Cancellation

Either party may terminate this Agreement at any time, with or without cause. Upon termination, your listing will be deactivated. Any marketing fees triggered prior to termination for already-completed and verified jobs remain payable. No refunds are provided for fees already paid.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Georgia.

14. Changes to This Agreement

GivingPros reserves the right to update this Agreement at any time. Continued participation in the platform following notice of changes constitutes acceptance of the revised terms. Material changes will be communicated via email to the address on file.